set of coordinated activities to jointly realize a business goal
Standard Work Processes
Explicit Rules and Regulations
"an obsession for Control"
Planning (once) before Execution (many times)
Simple and Stable Environment
Mature, Large Organisations
Coordination and information sharing is achieved through email messaging. Processes are implicit and participation is driven by email.
Information is centrally managed.
Processes are still implicit, even if their effects are visible as the data changes.
Processes are explicitly modeled and executed by participants that use them for coordination and orderly information access.
Quote to Order, Order to Cash
Procure to Pay
Application to Decision (Approval/Rejection)
Issue to Resolution
Claim to Settlement
The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency.
The second is that automation applied to an inefficient operation will magnify the inefficiency
Data → Processes
Programming → Composition
Top-down Design → Bottom-up Redesign
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